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Privacy Policy

Effective August 19, 2009.

Our Commitment To Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect

This notice applies to all information collected or submitted on the France-Amérique website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
– Name
– Address
– Email address
– Phone number, etc.

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient’s address. In this circumstance, the types of personal information collected are:
– Name
– Address
– Email address
– Phone Number, etc.

All pages where you submit credit/debit card information are linked to a secure merchant gateway. France-Amérique, LLC never has access to your financial data.

The Way We Use Information

We use the information you provide about yourself when placing an order to complete that order. We use the information you provide about someone else when placing an order to ship the product and to confirm delivery.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

From time to time, we may provide subscribers with information and offers about other products and services offered by France-Amérique, LLC, including subscriptions and other premium products and services. If you do not wish to receive such information and offers, you may opt-out.

You can choose to receive our eNewsletters as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you give your permission.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

If you are a subscriber to France-Amérique and subscribed either by mail, phone or online, we may exchange or rent your name and mailing address with other reputable companies that offer marketing information or products through direct mail. If you prefer that we do not share this information, you may opt-out.

We contract with other companies to provide services on our behalf, including credit-card and billing processing, shipping, e-mail distribution, list processing and analytics or promotions management. We provide these companies only with the information they need to perform their services. These service providers are restricted from using this data in any way other than to provide services for France-Amérique, LLC, and they may not share or resell this data.

We reserve the right to disclose your opt-out information to third parties so they can suppress your name from future solicitations, in accordance with applicable laws. We may very rarely release personal information as required by law, for example, to comply with a court order or subpoena.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by sending an email to info@france-amerique.com. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at (646) 202 – 9828 or send us an email at info@france-amerique.com.